tag:blogger.com,1999:blog-6454682150310131815.post2753511739979826769..comments2023-09-29T05:39:41.244-07:00Comments on Impoverished by Polish: Really, Zoya, really?! Late shipment leads to disappointmentImpoverished by Polishhttp://www.blogger.com/profile/17311634106456697479noreply@blogger.comBlogger3125tag:blogger.com,1999:blog-6454682150310131815.post-45810636421498659912012-02-21T06:06:03.760-08:002012-02-21T06:06:03.760-08:00I've had this problem with Zoya in the past wh...I've had this problem with Zoya in the past when they do special promotions. The first time it took about a month for the polish to get here and most recently for the January promo it was the same story. I get that their giving their merchandise away but 4 weeks seems like overkill to me.Mollyhttps://www.blogger.com/profile/00361545587433816960noreply@blogger.comtag:blogger.com,1999:blog-6454682150310131815.post-22118611471732976742012-01-28T10:57:21.185-08:002012-01-28T10:57:21.185-08:00I guess I just didn't read the fine print very...I guess I just didn't read the fine print very carefully, then. It's the disappointment of learning they'd barely sent out the order when I'd already started expecting it that prompted me to post about the experience. I'm glad others had a more positive one which lead to great polish :) BTW, what carrier did they use on your shipment?Impoverished by Polishhttps://www.blogger.com/profile/17311634106456697479noreply@blogger.comtag:blogger.com,1999:blog-6454682150310131815.post-57825143027953257662012-01-28T10:13:58.846-08:002012-01-28T10:13:58.846-08:00When I saw my order hadn't shipped after about...When I saw my order hadn't shipped after about 10 days, I contacted customer service and they responded to me pretty quickly. There was a note in the fine print of the offer saying that the order could take up to 4 weeks to ship, which I think is fair considering they're literally giving away their product for free. So the volume of the orders they were experiencing had to be pretty decently high. My package shipped two days after I contacted customer service, and arrived 2 days later (I'm in NYC). Overall I don't think it was that bad considering the offer.florencehttps://www.blogger.com/profile/16685069120407742762noreply@blogger.com